Acceptable Use Policy

KEY DETAILS — the only place these values appear. To update the company, country, product, contact or date, change them here and nowhere else in this document.

Field	Value
Company	ZARSK Ltd (referred to in this document as "the Company", "we", "us" or "our")
Product / Service name	ZARZOOM (the "Service")
Website	[WEBSITE URL]
Governing law	England & Wales, United Kingdom
Abuse / report contact	[ABUSE EMAIL]
Last updated	[DATE]

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1. About this Policy

1.1 This Acceptable Use Policy ("AUP") sets out what you must not do when using the Service, and what Content you must not generate, schedule, publish or distribute through it. It forms part of, and is incorporated into, our Terms of Service. Words defined in the Terms of Service have the same meaning here.

1.2 You are responsible for all Content you generate, approve, schedule, allow to Auto-Publish, or publish through the Service, and for all use of your account. This applies whether you use the Approval Queue or Auto-Publish. Choosing Auto-Publish does not reduce your responsibility under this AUP.

1.3 Breaching this AUP is a breach of the Terms of Service and may lead to Content being refused or removed, features being limited, and your account being suspended or terminated, as set out in the Terms of Service.

2. Your overriding obligations

You must, at all times:

• comply with all laws that apply to you and your audience;
• comply with the terms, policies and community guidelines of every Third-Party Platform you publish to;
• only connect accounts you are authorised to control and publish to;
• only provide material (including any face or image reference for Avatars) that you have the legal right and necessary consents to use; and
• ensure your Content is accurate, lawful and suitable before it is published — and, where you use Auto-Publish, accept that you have chosen to forgo item-by-item review while remaining responsible.

3. Prohibited content

You must not generate, schedule, publish or distribute Content that:

(a) Is unlawful — that is illegal, promotes or facilitates illegal activity, or breaches any applicable law or regulation.

(b) Infringes rights — that infringes any intellectual property, trademark, copyright, database, publicity, privacy or other right of any person, or misuses anyone's name, likeness, brand or confidential information.

(c) Is defamatory or false — that is defamatory, libellous, knowingly false, deceptive, fraudulent, or designed to mislead (including impersonation, fake endorsements, fabricated reviews, or undisclosed paid content where disclosure is required).

(d) Is hateful or harassing — that incites or promotes hatred, discrimination, harassment, bullying or violence against any person or group based on race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, age or any other protected characteristic.

(e) Is violent or dangerous — that promotes, incites or instructs terrorism, violent extremism, self-harm, suicide, eating disorders, dangerous activities, or the making or use of weapons, explosives or other instruments of harm.

(f) Sexualises or endangers minors — that depicts, sexualises, exploits or endangers anyone under 18 in any way. This is an absolute prohibition with zero tolerance.

(g) Is adult or obscene — that is sexually explicit, pornographic or obscene, where prohibited by law or by the relevant Third-Party Platform.

(h) Facilitates harm or abuse — that constitutes or facilitates fraud, scams, phishing, malware, hacking, spyware, illegal data harvesting, or circumvention of security or platform controls.

(i) Concerns regulated or restricted goods and activities without authority — including unlicensed financial, investment, credit, insurance, legal, medical, pharmaceutical, gambling, alcohol, tobacco, vaping, cannabis, firearms or similar regulated content, or any content requiring a licence, disclosure or authorisation you do not hold. (Where you operate any regulated activity, you alone are responsible for ensuring your Content meets the applicable regulatory and financial-promotion rules.)

(j) Is misleading health, financial or legal advice — that presents AI-generated material as professional advice without proper basis, verification and any required authorisation.

(k) Breaches privacy or data protection — that publishes another person's private or personal data without a lawful basis and any required consent.

4. Prohibited conduct

You must not:

(a) use the Service to send spam, or to publish in a manner that breaches anti-spam, automation, posting-frequency or bulk-messaging rules of any Third-Party Platform or law;

(b) create, use or distribute an Avatar, synthetic likeness, voice clone or "deepfake" of any person without their authority and consent, or in a way that is deceptive, defamatory, or unlawful, or that fails any required AI-disclosure obligation (see the AI Content & Transparency Policy);

(c) misrepresent the source, authorship or authenticity of Content, or use the Service to manipulate platform metrics through fake engagement, bots or coordinated inauthentic behaviour;

(d) attempt to access accounts, data or Workspaces that are not yours, or interfere with, overload, disrupt, probe or attack the Service or its infrastructure;

(e) reverse engineer, scrape, copy, resell or build a competing product from the Service, except to the limited extent the law does not allow that restriction;

(f) bypass, disable or interfere with any usage limit, rate limit, security feature, moderation, or access control;

(g) use the Service to compete with or harm a Third-Party Platform in breach of that platform's terms; or

(h) use the Service in any way that could expose us or any Third-Party Platform to legal liability or regulatory action.

5. Our moderation is a safeguard, not a guarantee

5.1 We operate automated and, where appropriate, human compliance and moderation checks on Content within our own Platform. These are a safeguard to help reduce risk. They do not guarantee that Content is lawful, compliant or suitable, they do not make us the author or publisher of your Content, and they do not replace the independent checks each Third-Party Platform performs.

5.2 We may, but are not obliged to, refuse, hold, label, edit or remove Content, decline to publish, or require you to revise and resubmit it, where we reasonably believe it breaches this AUP, the Terms of Service, any law, or a Third-Party Platform's rules. We may keep records (including a compliance audit log) as described in the Privacy Policy.

5.3 Content may pass our checks and still be unlawful, unsuitable, or refused or removed by a Third-Party Platform. You remain responsible for it.

6. Reporting and enforcement

6.1 To report a breach of this AUP, contact us using the abuse contact in the Key Details.

6.2 We may take any action we consider appropriate for a breach, including removing Content, limiting or suspending features, suspending or terminating accounts or Workspaces, retaining records, and reporting to authorities or Third-Party Platforms where required or appropriate. For serious or repeated breaches, or where required by law, we may act immediately and without notice.

7. Language

7.1 The authoritative version of this Policy is the English version. Translations are provided for convenience only.

7.2 In the event of any conflict, inconsistency, ambiguity, or question of interpretation between the English version and any translation, the English version prevails.

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End of Acceptable Use Policy.